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| AT&T Mobility Bargaining Report #49 |
|
CWA / AT&T 2017 “Orange” Contract Bargaining
June 22, 2017 – Bargaining Report #49
The Union and Company met today and discussed several issues that have come up
over the last several weeks. The first issue is the Company’s attempt to create nonbargained
sales jobs.
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| AT&T Mobility Bargaining Report #48 |
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CWA / AT&T 2017 “Orange” Contract Bargaining
June 15, 2017 – Bargaining Report #48
The Union has spent this week reviewing data received from AT&T as well as all the
information we have received from members highlighting the ongoing issues of
wrongdoing by management.
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| AT&T Mobility Bargaining Report #47 |
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CWA / AT&T 2017 “Orange” Contract Bargaining
June 9, 2017 – Bargaining Report #47
This week has been another week of nothing from AT&T. Other than a brief
meeting earlier in the week to discuss multi-lingual differential, the
Company has shown no interest in getting to a fair and equitable contract.
The Union stands on our demands and will not back down.
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| AT&T Mobility BArgaining Report #46 |
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CWA / AT&T 2017 “Orange” Contract Bargaining
June 2, 2017 – Bargaining Report #46
The Company has not offered any new proposals since the strike. While we are happy
to receive some of the data we requested, the Company continues to insist on
concessions and offers nothing to get us closer to an agreement.
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| AT&T Mobility Bargaining Report #45 |
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CWA / AT&T 2017 “Orange” Contract Bargaining
May 25, 2017 – Bargaining Report #45
Since returning from the strike, and because of your courage, the company
has been filling many of the open information requests. It took a strike and
Unfair Labor Practice charges to get the information but we are getting it.
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| AT&T Mobility Bargaining Report #44 |
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CWA / AT&T 2017 “Orange” Contract Bargaining
May 22, 2017 – Bargaining Report #44
First and foremost, The Bargaining Team would like to thank and
congratulate the Membership for their historic participation in this
weekend’s strike! The picket lines and rallies throughout the country were
strong and sent a clear message to the Company.
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| Why We Strike |
|
Jeff Reamer,
Allow me to clear something up since I've been living in a hotel away from my family since January 23rd and in bargaining with this greedy corporation fighting for a contract for all of you. The comments I'm seeing about losing 2 days pay, not being scheduled but having to picket, why am I obligated, etc. are making me sick to my stomach.
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| AT&T Bargaining Report #43 |
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CWA / AT&T 2017 “Orange” Contract Bargaining
May 18, 2017 – Bargaining Report #43
Since CWA notified AT&T that a strike was imminent without significant
movement at the bargaining table, the Company has rejected all of our
proposals for title upgrades and offered nothing that would get us to a deal.
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| Friday's Deadline |
|
Good afternoon Sisters and Brothers, If you are not scheduled Friday please take your personal belongings home with you this evening. If a walk out is called at 3pm tomorrow, you are to clock out and join your Sisters & Brothers in front of your store to picket. Someone from the Local will be at each individual store with picket signs and strike literature.
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| AT&T Mobility Bargaining Report #42 |
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CWA / AT&T 2017 “Orange” Contract Bargaining
May 11, 2017 – Bargaining Report #42
One of the key issues the Bargaining Team is focusing on is Job Security.
As the company looks toward the future, so does the Union. Job Security
can take shape in many forms, but any way you look at it, it is a major
issue.
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| AT&T Workers Issue Ultimatum: Fair Proposal by Friday or Strike |
|
Wednesday, May 17, 2017
NATIONWIDE – AT&T workers, members of the Communications Workers of America (CWA), have given company executives until Friday, May 19 at 3PM ET to present serious proposals that invest in good jobs with a future. If AT&T officials refuse to negotiate fairly, workers will walk off the job in a three-day strike.
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| AT&T Mobility Bargaining Report |
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CWA / AT&T 2017 “Orange” Contract Bargaining
May 3, 2017, 2017 – Bargaining Report #41
The Union and Company have continued meeting since the contract
expired on Monday morning. There has been some positive movement,
however, all major issues remain on the table.
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| AT&T Mobility Bargaining Report |
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CWA / AT&T 2017 “Orange” Contract Bargaining
April 30, 2017 – Bargaining Report #40
Since giving the 72 hour notice to terminate the contract, the Union has had
extensive meetings with the Company. We remain extremely far apart at
this time, but we will continue to bargain as long as we believe progress is
being made.
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| AT&T Mobility Bargaining Report |
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CWA / AT&T 2017 “Orange” Contract Bargaining
April 28, 2017 – Bargaining Report #39
As you are aware, the Union gave the company 72 hour notice today to
terminate the contract as per the extension agreement. The Union did this
because the Company refused to come to the table and bargain.
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| AT&T Mobility Bargaining Report |
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CWA / AT&T 2017 “Orange” Contract Bargaining
April 19, 2017 – Bargaining Report #38
For the first time in a while, bargaining had some positive dialogue. The
Call Centers are a high stress work environment, and we will do whatever it
takes to make improvements.
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| At&T Mobility BArgaining Report |
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CWA / AT&T 2017 “Orange” Contract Bargaining
April 18, 2017 – Bargaining Report #37
Two months into bargaining and more than a month after contract
expiration, the Company shows no desire to bargain a fair and equitable
contract for their employees.
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| AT&T Mobility Bargaining Report |
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CWA / AT&T 2017 “Orange” Contract Bargaining
April 6, 2017 – Bargaining Report #35
As we have been telling you since the beginning of bargaining, the company is refusing to provide all the information the union has requested. It is impossible to formulate certain proposals with missing information.
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| AT&T Mobility |
|
This morning, CWA gave notice to AT&T Mobility management that we are exercising our right to terminate the Orange Contract in 72 hours. That doesn't mean we are going on strike, but it means we are one step closer.
Back in February, the union and management reached an agreement to extend the contract.
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| AT&T Mobility Bargaining |
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AT&T West
On the one-year anniversary of their contract expiration, 800 AT&T West workers took to the streets to march against corporate greed and rally for a fair contract.
Gathering around one of the busiest intersections in San Jose, CA – right outside an AT&T Mobility store – CWA activists demonstrated that they are all in this fight together.
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| AT&T Mobility Bargaining Report #28 |
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CWA / AT&T 2017 “Orange” Contract Bargaining
March 15, 2017 – Bargaining Report #28
Bargaining continued today with the Union passing proposals for substantial wage improvements, better commissions, improved transfer
language and job security improvements.
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| AT&T Mobility Bargaining Report #34 |
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CWA / AT&T 2017 “Orange” Contract Bargaining
March 31, 2017 – Bargaining Report #34
The Bargaining team continues to demand a fair contract at the bargaining table, but the Company’s actions are far louder than their words.
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| AT&T Mobility Bargaining Report #33 |
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CWA / AT&T 2017 “Orange” Contract Bargaining
March 29, 2017 – Bargaining Report #33
Bargaining continued today and some small improvements have been
made including a tentative agreement on work boots for supply chain/warehouse workers. While we are happy with any positive movement and dialogue, we stress that we remain far apart on major issues.
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| AT&T Mobility Bargaining Report #32 |
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CWA / AT&T 2017 “Orange” Contract Bargaining
March 27, 2017 – Bargaining Report #32
As Bargaining continues, the Company’s response has been more of the
same greed and stall tactics. Multiple information requests by the Union
remain partially or completely unfulfilled. The Company is showing no
urgency toward bargaining a fair contract.
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| AT&T Mobility Bargaining Report#31 |
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CWA / AT&T 2017 “Orange” Contract Bargaining
March 23, 2017 – Bargaining Report #31
As negotiations continue, the Union stresses the improvements we need in
the contract. We have had extensive discussions around career paths and
employee development. We also continue pushing for a fair and lucrative
commission plan.
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| AT&T Mobility Bargaining Report #30 |
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CWA / AT&T 2017 “Orange” Contract Bargaining
March 20, 2017 – Bargaining Report #30
Bargaining resumed today, and we had extensive conversations about
commissions. Over the last decade, AT&T Mobility’s profits have soared.
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| AT&T Mobility Bargaining Report #29 |
|
CWA / AT&T 2017 “Orange” Contract Bargaining
March 16, 2017 – Bargaining Report #29
Bargaining resumed today, and we had extensive conversations covering
all issues. The Bargaining Team went over every proposal we have passed since bargaining began.
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| AT&T Mobility Bargaining Report #26 |
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CWA / AT&T 2017 “Orange” Contract Bargaining
March 11, 2017 – Bargaining Report #26
Bargaining resumed today with positive dialogue, and there has been some
movement at the table, but we can’t stress enough that we remain far
apart.
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| Unity @ Mobility |
|
Terry,
We will accomplish nothing at the bargaining table without each and every one of us taking action for a fair contract at AT&T Mobility. One of us alone is powerless, but with all of us standing side by side, we are powerful. We have to use that power!
Our Day of Action in February was huge - thousands of us came out to rallies and informational pickets across the country.
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| AT&T Mobility Bargaining Report #25 |
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CWA / AT&T 2017 “Orange” Contract Bargaining
March 8, 2017 – Bargaining Report #25
The Bargaining Team and Company met today to discuss a number of outstanding issues. No official proposals were passed by either side, but we clarified many of our previous data requests and the importance of those requests being filled quickly and completely.
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| AT&T Mobility Bargaining Report #24 |
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CWA / AT&T 2017 “Orange” Contract Bargaining
March 6, 2017 – Bargaining Report #24
Bargaining resumed today and once again the dialogue was productive.
We are still very far apart, but we continue to move forward. The Union
passed a counter proposal strengthening the Force Adjustment language
and increasing severance pay.
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| AT&T Mobility Bargaining Report #23 |
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CWA / AT&T 2017 “Orange” Contract Bargaining
March 5, 2017 – Bargaining Report #23
The Union and Company resumed bargaining today and again the dialogue
was productive. While we must stress that we remain extremely far apart,
the last couple days have been encouraging.
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| AT&T Mobility Bargaining Report #22 |
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CWA / AT&T 2017 “Orange” Contract Bargaining
March 4, 2017 – Bargaining Report #22
Bargaining resumed today and, for the first time in a while, there was some
meaningful dialogue. While we remain extremely far apart, the tone was a
little different today.
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| AT&T Informational Picketing |
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We will be doing "informational picketing" at the Chinatown store 785 7th St. N.W. Washington D.C. 20001, on Saturday March 11, 2017 @ 10:30am - 12:30pm. If you are assigned off, please come out and mobilize. If you can come before your tour please do so. We have to show the Company that we're serious about our jobs, and about bargaining.
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| AT&T Mobility Bargaining Report #21 |
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CWA / AT&T 2017 “Orange” Contract Bargaining
March 2, 2017 – Bargaining Report #21
Bargaining resumed today, and the Company continued their appalling
behavior. The Bargaining team reiterated that our members need better
benefits, wages, working conditions and job security.
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| AT&T Mobility Bargaining Report #20 |
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CWA / AT&T 2017 “Orange” Contract Bargaining
March 1, 2017 – Bargaining Report #20
The Bargaining team met with the Company today for an extended period.
First, we put on a presentation on commissions and how they have been
diminished even as AT&T’s profits soar. The presentation was met with
silence that spoke volumes.
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| AT&T MOBILITY BARGAINING |
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CWA / AT&T 2017 “Orange” Contract Bargaining
February 11, 2017 – Bargaining Report #15
The Union and company remain very far apart on all issues important to our members. The Bargaining Team is not here to settle, we are here to fight and we feel energized by all the mobilization we see across the Orange Contract footprint. AT&T is greedy and their proposals are unfair and appalling.
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| AT&T MOBILITY BARGAINING |
|
Good afternoon Brothers & Sisters. The contract expires @ midnight tonight. Unless there is an announced work stoppage,those that are scheduled to work tomorrow must report for their scheduled tour.
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| AT&T Mobility Bargaining Report #12 |
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CWA / AT&T 2017 “Orange” Contract Bargaining
February 06, 2017 – Bargaining Report #12
The Union and company resumed bargaining today with both sides having
multiple clarifying questions. As stated in the last bargaining report, the
Union passed language last Saturday on multiple major issues.
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| AT&T Mobility Bargaining Report #11 |
|
CWA / AT&T 2017 “Orange” Contract Bargaining
February 04, 2017 – Bargaining Report #11
The Union passed many proposals today covering some of the most
important issues for our members. We passed language in regards to
wages, commissions, transfers, holidays, job openings, scheduling, call out
and on-call pay, overtime and differential.
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| AT&T Mobility Bargaining #10 |
|
CWA / AT&T 2017 “Orange” Contract Bargaining
February 03, 2017 – Bargaining Report #10
The Bargaining Team met with the company today and received a
demonstration of the call monitoring system used in our call centers. As
usual, the demonstration created more questions than it answered.
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| Let's show some support for AT&T Mobility during contract bargaining |
|
AT&T Mobility is currently in contract bargaining as their contract is expiring Feb 11th, 2017. We are asking all other members to show support by visiting your nearest AT&T Corporate store the next 2 Thursday's. We cannot do this at the "Authorized Retailer" stores.
When visiting the store, a Retail Sales Consultant or Sales Support Rep should greet you.
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| AT&T Mobility Bargaining Report #9 |
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CWA / AT&T 2017 “Orange” Contract Bargaining
February 02, 2017 – Bargaining Report #9
The Company finally supplied the Union with a huge amount of data related
to Call Center monitoring. While we did not meet with the Company today,
the Bargaining Team spent most the day analyzing the data received and
formulating our proposals.
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| AT&T Mobility BArgaining Report #8 |
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CWA / AT&T 2017 “Orange” Contract Bargaining
February 01, 2017 – Bargaining Report #8
With Groundhog Day rapidly approaching, the Bargaining Team saw a lot of the same old nonsense from greedy AT&T. The company continues to fill information requests at a snail’s pace and large portions of pertinent data are missing.
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| AT&T Mobilty Bargaining Report #7 |
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CWA / AT&T 2017 “Orange” Contract Bargaining
January 31, 2017 – Bargaining Report #7
One week into bargaining and AT&T continues to use stall tactics at the bargaining table. The Union has open information requests going back weeks and the company continues to stonewall and play dumb when it comes to information.
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| AT&T Mobility Bargaining Report #6 |
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CWA / AT&T 2017 “Orange” Contract Bargaining
January 30, 2017 – Bargaining Report #6
AT&T wasted no time showing how greedy they are and how little they care about their employees. Since bargaining began, they have done nothing but demand givebacks and attack worker’s benefits.
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| AT&T Mobilty Bargaining Report #5 |
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CWA / AT&T 2017 “Orange” Contract Bargaining
January 29, 2017 – Bargaining Report #5
The Bargaining Team met the company today with the hopes of working toward a fair and equitable contract. The Company wasted no time in showing that they have absolutely no respect for the employees that built their company.
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| AT&T Mobility Bargaining Report #4 |
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CWA / AT&T 2017 “Orange” Contract Bargaining
January 28, 2017 – Bargaining Report #4
The Company and Union met today over several issues. The company made a benefits proposal that is extensive and at first glance is riddled with givebacks. The bargaining team asked many clarifying questions and requested additional information connected with the proposal.
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| AT&T Mobility Bargaining Report #3 |
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CWA / AT&T 2017 “Orange” Contract Bargaining
January 27, 2017 – Bargaining Report #3
The Orange Bargaining Committee was anticipating meeting with the Company today but was informed by the Company’s Bargaining Chair early this morning that they were not prepared to meet today.
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| AT&T Mobility Bargaining Report #2 |
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CWA / AT&T 2017 “Orange” Contract Bargaining
January 26, 2017 – Bargaining Report #2
The Orange Contract Bargaining Committee met with the Company today and continued negotiating for a fair contract for AT&T mobility members. There are several information requests that remain open and the bargaining team made it clear we expect them filled immediately.
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| AT&T Mobility Bargaining Report #1 |
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CWA / AT&T 2017 "Orange" Contract Bargaining
January 25, 2017 – Bargaining Report #1
The CWA Bargaining Committee met with AT&T today to kick-off bargaining for a successor "Orange" Regional Agreement covering over 20,000 employees in CWA Districts 1, 2-13, 4, 7, and 9.
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| Bargaining Update |
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AT&T West
A nearly year-long campaign led by CWA has produced a big safety and health victory for AT&T technicians.
CWA District 9 staff – joined by CWAers in District 3, 4, 6 and the Telecommunications and Technologies sector – pressed AT&T to replace the 100 percent synthetic uniforms it required technicians to wear, among other unsafe conditions.
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| AT&T’s DirecTV Now plagued with outages and sports blackouts |
|
Barely two weeks after AT&T launched DirecTV Now, the online streaming service's customers have already been hit by multiple outages, unexpected blackouts of live local sports games, and missing channels.
There was an outage of about three hours last night and a two-hour outage Friday night, TVPredictions reported today.
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| Stephenson: AT&T-Time Warner Would Be Disruptive Cable Competitor |
|
AT&T chairman Randall Stephenson is pitching the AT&T-Time Warner deal to Congress as creating a new, disruptive video entrant to compete against established dominant players, something of a switch for the iconic company used to being regarded as an 800-pound incumbent telecom gorilla.
That is according to Stephenson's prepared testimony for a Dec.
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| AT&T to buy Time Warner for $85 billion |
|
October 24, 2016
AT&T reached an agreement to buy Time Warner for $85.4 billion. Including debt, the value grows to $108.7 billion. The deal combines the nation’s largest pay-TV provider and second largest wireless carrier with the largest entertainment company.
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| Viacom, DirecTV Now Sign Carriage Pact |
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AT&T’s pending over-the-top service DirecTV Now continues to add content partners, signing a carriage agreement with Viacom that will include a dozen of the programmer’s cable networks including MTV, Comedy Central and VH1.
Terms of the deal were not disclosed. Other Viacom networks included in the agreement are CMT, Logo, BET, Nickelodeon, Nick at Nite, Nick Jr.
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| Good-Bye, GigaPower, Hello ‘AT&T Fiber’ |
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AT&T said it will deliver gigabit service to 11 more metro areas as it also drops the “GigaPower” name and starts to employ a new umbrella brand -- AT&T Fiber.
The additional metros that will get 1-Gig from AT&T Fiber include Gainesville and Panama City, Fla; Columbus, Ga.; Central Kentucky; Lafayette, La.
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| Mobility Puerto Rico Enrollment Update |
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Mobility Puerto Rico Enrollment Update
10/4/16
(HR-Benefits Distribution 10/5/16)
Annual Enrollment Moved to December
To: Mobility Puerto Rico employees
Based on the terms of the new Mobility CWA bargaining agreement, several changes are ahead for Annual Enrollment for 2017.
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| Mobility U.S. Enrollment Update |
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Mobility U.S. Enrollment Update
10/4/16
(HR-Benefits Distribution 10/5)
Changes ahead for Annual Enrollment
To: U.S. Mobility employees
Based on the terms of the new Mobility CWA bargaining agreement, several changes are ahead for Annual Enrollment for 2017.
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| AT&T to launch streaming video service this year |
|
AT&T is expected to launch its DirecTV Now video streaming service within the next three months. CEO Randall Stephenson told a group of investors that DirecTV Now will be available this year with “very aggressive price points,” according to CNET.
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| CWA Members Approve New AT&T Mobility Contract |
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AT&T Mobility workers across the country voted to ratify a new contract covering health care and other benefits for 42,000 workers.
CWA District 1 Vice President Dennis Trainor said, “Our main goal was to put health care benefits bargaining back in the regional bargaining agreement process and to make health care affordable for all Mobility workers.
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| Bargaining Update |
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AT&T National Internet Contract
CWA AT&T Internet members at the Metairie, La., NIC Call Center join mobilization training.
CWA members voted an overwhelming 92 percent "YES" to authorize a strike if a fair contract can't be reached with AT&T Internet. The 2,000 Internet Services Contract members work at call centers, supporting customers, and as technicians.
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| People are more satisfied with AT&T |
|
Susan Montgomery/123RF
Don't Fall Behind
Stay current with a recap of today's Tech News from Digital Trends
T-Mobile may give out Lyft credit and free data for Pokémon Go to its customers on a weekly basis, but it’s AT&T that has the highest customer satisfaction among the major U.S.
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| AT&T National Internet Contract |
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Members of CWA Local 6143 in San Antonio hit the streets for informational picketing to protest AT&T Internet Services' continuing demand for givebacks. Workers are standing strong for dignity and respect.
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| NBBP |
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For release July 20, 2016
Contact: Candice Johnson, CWA Communications, cjohnson@cwa-union.org, 202-434-1168.
CWA: It’s Time for AT&T to End its Demands for Health Care Cuts at Mobility
Washington, D.C. -- CWA’s AT&T Mobility bargaining team is working to negotiate a new national bargained benefit plan covering 45,000 AT&T Mobility workers.
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| CWA/ AT&T Mobility National Bargained Benefit Bargaining |
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CWA/ AT&T Mobility National Bargained Benefit Bargaining
Report #10 May 3, 2016
The CWA Bargaining Committee met via phone conference this week along with the CWA Research Department in assessing the latest company numbers for contribution costs.
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| AT&T Mobility |
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CWA District 6 AT&T Mobility members have ratified a new four-year contract; 68 percent of voting members approved the agreement.
The agreement covers about 9,400 workers in Arkansas, Kansas, Missouri, Oklahoma and Texas.
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| Bargaining Update |
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AT&T West
The 15,000 CWA workers at AT&T West are working without a contract after their collective bargaining agreement expired on Sunday.
CWA had a message for the crowd at AT&T Park in San Francisco for the start of the baseball season. Photo courtesy of CWA Local 9410 Vice President Roland Andersen.
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| AT&T, CWA to continue negotiating after West, East wireline contracts expire |
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AT&T (NYSE: T) and the Communications Workers of America (CWA) could not reach an agreement by the Saturday midnight expiration of their West Region wireline contract, but the two sides said they will continue to negotiate a new contract.
During the negotiation period, West Region wireline employees will continue to work under the terms of the expired contract.
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| AT&T to light 38 new metro markets with 1 Gig service |
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AT&T (NYSE: T) is upping its 1 Gbps FTTH game with plans to build out service to parts of 38 additional metro areas.
Today, the 1 Gbps service is already up and running in 18 metros. Upon completion of this latest build, the service provider will double the amount of metro areas it serves to a total of 56.
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| DirecTV Workers Choose CWA |
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More than 100 DirecTV technicians, warehouse and administrative workers in two Maryland locations have signed up for CWA representation.
CWA Locals 2100 and 2106 joined forces to support workers in Denton and Hanover, MD. Local 2106 President Jim Cutter and Local 2100 Vice President Kimani Kilkenny led the campaign.
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| AT&T West Bargaining |
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CWA workers at AT&T West are mobilizing throughout District 9 as negotiations continue. The contract covering about 16,000 workers expires on Saturday night, April 9.
From top: members of Local 9431 in Green Valley, Calif.
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| For Sexual Harassment Victims, T-Mobile Has Horrible Service |
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Local CWA members, workers' rights activists and community allies rallied outside T-Mobile's corporate headquarters on Wednesday to deliver 15,000-signature petitions urging the company to stop silencing women who speak out against sexual harassment.
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| Bargaining Update |
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~~~~
CWA Local 3122 members at AT&T are wearing blue on Mondays to let the company know workers are "Singin' the Blues" because they're working without a contract.
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| Is AT&T The Next Google As Central Office Modernizes? |
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AT&T's plan to transform its massive network by 2020 — with software running on standard computing gear replacing specialized hardware — has communications equipment suppliers and much of the IT industry abuzz.
That's partly because AT&T (NYSE:T) will lower capital spending if successful.
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| At AT&T, rep notes disconnect |
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For 10 years, The Watchdog has received a steady flow of complaints about AT&T. Hundreds upon hundreds. More than any other company by far.
Each complaint I forward gets fixed. But in a greater sense, it seems nothing gets fixed. Is the culture of Dallas-based AT&T to accept the trove of complaints but never drill down to the root cause.
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| Solidarity for AT&T Southeast Workers Fighting for a Fair Contract |
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CWA members at AT&T Southeast are holding informational pickets and stepping up mobilization to make sure the company knows they're determined to reach a fair contract.
CWA Local 3122 members in Miami show their support for the bargaining team. Every Thursday, call center workers wear red and network workers wear orange.
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| Unfair Labor Practice Strikes at AT&T Southeast |
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CWA locals representing AT&T workers in two District 3 locations held unfair labor practices strikes last week. Both locals reported a successful resolution of issues that provoked the strikes.
In New Orleans, above, members of CWA Local 3410 walked out on Aug.
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| AT&T Settlement |
|
New article posted on www.cwa2222.org:
Big Win for AT&T Mobility Members
The Local would like to thank CWA Staff Representative Jim Byrne for his persistance in persuing grivances for AT&T Mobility members. CWA has prevailed in a grievance filed on belhalf of members at Mobility who no longer receive monthly parking fees from AT&T.
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| AN AT&T-DIRECTV MERGER POSES THREAT TO CONSUMERS |
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AT&T's bid to buy DirecTV has been floating under the radar, drawing neither the scrutiny nor the scorn of Comcast's recently abandoned proposal to buy Time Warner Cable.
But that doesn't make the deal any better for consumers.
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Page Last Updated: Jun 30, 2017 (15:40:36)
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AT&T Excise Tax MOU-6-7-16 (1).pdf
